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Funded research

Become a member of our Research Club to participate in highly valuable and reliable research part funded by i360Experience 
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Customer Engagement
Looking to drive customer engagement and company profitability by delivering fantastic customer experiences? Let us help you.

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Employee Engagement
Looking to better engage your employees and empower them to deliver amazing customer experiences? Let us help you.

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Profit Chain Analysis
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Connect with us to get all our latest news and receive valuable insights into trends and best practive in the areas of employee and customer engagement, and service profit chain optimisation.
i360Experience periodically embarks on generic research programs surrounding customer engagement, employee engagement, and the entire service profit chain. We invite companies to participate on a part-funded basis i.e. i360Experience provides up to 50% of the research investment.

The objectives of such research are generally to prove or disprove a particular business theory; however the process of doing so provides significant insight and benefits to participating companies.

To be considered for our next phase of research you must be a member of our Research Club, joining is free and participation optional, we simply contact you to let you know of the latest research project and you decide if it is something your company would like to be involved in.

To join our Research Club, simply complete the form below. On receipt of your application we will contact you witth your Membership Number.
We deliver research and improvement programs designed to help organisations better engage their customers and their employees. We keep costs low, we mitigate risk and we optimitise ROI.
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